Privacy Policy

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how International House Lisbon (“we”, “us”, “our”) collects, uses and safeguards personal information you provide when you visit our website and complete forms on ihlisbon.org/lisbon.

Data Controller and Contact

International House Lisbon is responsible for the processing of your personal data. For questions about this policy or your rights, please contact us at:

Email: [email protected]

Phone Number: 21 581 7998

Personal Data We Collect

We collect personal data that you voluntarily provide when you fill in forms on the website. This may include, for example:
• Full name
• Email address
• Phone number
• Any other information you submit in message fields or application forms

How We Use Your Data

We use your personal data for the following purposes:
• Responding to enquiries you submit via contact or application forms.
• Communicating with you about courses, services or other requests you make.
• Administrative purposes related to our language school operations.
• Improving our services and website functionality

Legal Basis for Processing

We process your personal data with your consent when you submit a form and where necessary to respond to your enquiry or provide requested services.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information with third parties. Your data may be shared with trusted service providers who assist us in operating the website or providing services, always under strict confidentiality and only for the purposes described here.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and collect non-personal statistical information about site usage. For more details, see our Cookie Policy (if separate).

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure.

Retention of Personal Data

We retain your personal data only for as long as necessary to fulfil the purposes described here or to comply with legal obligations.

Your Rights

Under applicable data protection law (including the GDPR), you have rights including access to your data, correction of inaccurate data, restriction or objection to processing, and deletion of your data. To exercise your rights, contact us at the details above.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with an updated effective date.

Consent

By submitting your personal data through our website forms, you consent to the collection and processing of your data as described in this Privacy Policy.